Our KPIs are confidential but they focus on Performance and Reliability, Scalability, Security, Costing, Business Operational Metrics, and a number of other behavioral adoption and adaptation parameters on the part of users and your staff.

Feel free to search our repository of articles, videos and free training for more information.

That depends. What do you need to accomplish for your business with your TechStack? Customer management? Data Analytics? Do you want to communicate something more clearly? Or do you want to sell more products through your website?

What's already in place? Is it working or is it falling short? Are you anticipating a market windfall, so you need to prepare to scale? Or did you realize your competition has gained an edge or new tool that you want in your quiver too?

Or are you in a panic because you've gotten too successful too fast and you've got to scale? PRONTO!?

These questions, along with interoperability, long-term maintenance considerations, mandatory operational and workflow changes, as well as a UI solution both users and staff want to work with are all part of our process.

Feel free to search our repository of articles, videos and free training for more information.

We don't specialize in IV&V projects for other developers or agencies, but we certainly have the capability to provide adequate level of detail in our own costing documentation.

Never hurts to explain why the competition is charging too much either.

Bring us what you have, and if we can, we'll let you know what we think.

Yes and no.

We can certainly help you get your arms around where your TechStack is failing and what it's costing you.

We also pride ourselves on our cost modeling for multi-component and complex TechStacks, so if we design your proposed to-be state, it will sure be in there.

But we can't perform any IV&V functions for what someone else has proposed you built to any degree of relevance without looking at their notes.

It can be anywhere from 12 weeks to 9 months or more to fully complete a TechStack Overhaul depending on the size, complexity and function of the client business.

When a business's technology stack isn't working as intended, it can significantly impact operations, productivity, and customer satisfaction. A tech stack overhaul is a substantial project, and the time it takes to get a business up and running efficiently can vary widely depending on several factors.

Our process is broken into five phases with a follow-on sustainment and training phase as needed by the technology and people.

1. Assessment & Planning

2. Design & Architecture

3. Implementation and Migration

4. Training & Rollout

5. Stability & Optimization

And Sustainment +

Feel free to search our repository of articles, videos and free training for more information.

The most common challenge faced by enterprises who adopt new technology BY FAR is adoption resistance.

Technologically speaking, if your downtimes are rare and there are no issues with data loss or corruption during the transfer between the two ecosystems, the only other ways this breaks down is by people problems.

Communication, operations, and employee frustrations are usually the culprits.

That's why it's key from the beginning of the project that senior leadership and first line leaders demonstrably show that the changes are good, necessary, and profitable.

Thorough planning also helps.

A lot.

Feel free to search our repository of articles, videos and free training for more information.

We clean it, deconflict, standardize and verify it.

Then we use something called and ETL Tool (Extract, Transform, Load) to hoover up all the data that's managed on spreadsheets and in text editors, and if-necessary convert it in bulk to work with the new systems and processes.

Migrating data from an old system, like a spreadsheet, into a new cloud-based CMS (Content Management System) or other technology platform can be a complex process.

Ensuring the data is properly transferred, formatted, and accessible in the new system is crucial for maintaining business continuity and leveraging historical data effectively.

We take it VERY seriously.

Feel free to search our repository of articles, videos and free training for more information.

Purely on the technical side of the business, we focus on data encryption standards, access control mechanisms, compliance with regulations (like GDPR, HIPAA), and integration with existing security protocols you're already operating under.

Then we design a new architecture with something called "Security First Design". This includes secure data storage, secure communication channels (e.g., SSL/TLS), and ensuring that security controls are built into the system from the ground up.

Then we take a look at the third party integrations to check for leaks and weak spots.

After that it's a matter of training and maintenance discipline.

Feel free to search our repository of articles, videos and free training for more information.

If the goal in spending money on tech is to maximize the impact of your investment by addressing the most critical needs first, we recommend the following order:

Security-Critical Systems

Customer-Facing Systems

Core Operational Systems

Scalability-Enabling Systems

and Support Systems

Feel free to search our repository of articles, videos and free training for more information.

Our typical Training Cycle for a TechStack Project to be completed on a small business of between 50 and 100 persons follows this general schedule:

Weeks 1-2: Training Needs Assessment and Development of Training Plan.

Weeks 3-4: Classroom Training and Initial Workshops for all roles.

Weeks 5-6: Advanced Training for Super-Users and Hands-On Workshops.

Weeks 7-8: On-the-Job Training and Go-Live Support.

Post-Go-Live (Months 2-6): Ongoing Support, Refreshers, and Continuous Learning.

"Future-proofing" refers to the process of designing and implementing systems, technologies, and strategies in a way that minimizes the risk of becoming obsolete or incompatible with future developments. The goal is to ensure that your investments remain viable and effective over time, even as technology, industry standards, and business needs evolve. Future-proofing helps businesses avoid costly overhauls, ensures longevity, and allows for smoother transitions as new technologies and trends emerge.

Updates, patches, monitoring and timely management are what keep your TechStack functioning.

Planned system retirement and iteration, ongoing training on emerging technologies, strategic planning and continuous improvement procedures built into the culture keep it current.

Of course, we're always here for you too. It's kind of our thing.

Data-Migration has a number of International Standards Organization Practice Areas that are applicable to what we do during a TechStack Acceleration. The list includes, but is not limited to:

ISO/IEC 27001: Information Security Management

ISO/IEC 27017: Cloud Security

ISO/IEC 27018: Protection of Personal Data in the Cloud

ISO/IEC 17788: Cloud Computing – Overview and Vocabulary

ISO/IEC 17789: Cloud Computing – Reference Architecture ISO/IEC 20000-1: IT Service Management ISO/IEC 29100: Privacy Framework

ISO/IEC 22301: Business Continuity Management Systems

ISO/IEC 25010: Systems and Software Engineering – Systems and Software Quality Requirements and Evaluation (SQuaRE)

Feel free to search our repository of articles, videos and free training for more information.

We break post implementation support into three phases: Hypercare (3 - 6 months), Ongoing Support (6 months - 1 year), and Long Term Care (1 year +).

During the Hypercare Phase, right after the tech-stack renovation is completed. Typically lasting between 1 to 3 months, during which the project team, including external consultants and vendors, provide heightened support to ensure that all the new systems run smoothly.

We ironically refer to this as the "honeymoon period" because our support staff are on a hair trigger to immediately address issues, bugs and system performance.